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Technology Consulting 3,000+ Employees Malaysia · 5 Countries

How a Tech Consulting Firm Cut Screening Time by
50% and Added $100K+ Monthly Revenue

With 25 recruiters filling 140+ roles a month across 5 countries, a 30% client rejection rate was costing real money. Levit8 fixed the root cause — inconsistent screening.

50%
Reduction in screening timeFrom 4–5 recruiter hours daily down to roughly 2
66%
Decrease in client rejection rateClients receiving better-matched, better-prepared candidates
$100K+
Monthly revenue increaseMore placements, fewer re-works, higher client satisfaction

About the Company

A premier technology consulting firm headquartered in Malaysia, operating across five countries — Malaysia, Singapore, Australia, Hong Kong, and India — with a workforce of over 3,000 employees.

Their recruitment engine is powered by a team of 25 recruiters, responsible for filling more than 140 open positions every month, primarily across IT and tech support functions for Fortune 500 clients and high-growth startups.

The Challenge: Speed vs. Scale in Talent Acquisition

In a hyper-competitive hiring landscape, speed was everything. The firm needed to source, screen, and endorse candidates within just 2–3 days to secure top talent before competitors did. The manual screening process was the bottleneck.

  • Recruiters spent 4–5 hours daily qualifying candidates, many of whom were unfit for client requirements
  • Evaluating candidates for technical and domain-specific roles was difficult — recruiters often lacked in-depth subject-matter expertise for specialist roles
  • 30% of endorsed candidates were being rejected by clients, directly affecting customer satisfaction scores and revenue
  • Each rejection triggered a re-work cycle: re-screening, re-endorsing, re-scheduling — multiplying wasted effort

"We were fast at moving candidates through, but we were moving the wrong candidates. A 30% rejection rate meant almost a third of our work was being undone. That's not sustainable at 140 roles a month."

The Solution: Intelligent Recruitment Automation with Levit8 AI

In October 2024, the firm turned to Levit8 AI to overhaul their recruitment process. By integrating Levit8 AI's voice-driven recruitment automation platform, they enabled an end-to-end transformation of how candidates were assessed before reaching a client.

  • Autonomous interview scheduling and reminders — freeing up recruiter bandwidth from coordination entirely
  • AI-led voice interviews tailored to both role requirements and individual CVs — ensuring job-relevant, skills-based assessments rather than generic screening
  • Instant structured output — transcripts, call recordings, and AI-generated scorecards available immediately after each interview, empowering recruiters to make confident, data-backed endorsements

The result was a screening process that was faster, more consistent, and — crucially — more accurate in identifying the right candidates for specific client requirements.

The Results

50% Reduction in screening time per recruiter — from 4–5 hours daily to approximately 2 hours
66% Decrease in client rejection rate — candidates arriving better matched, better assessed, better prepared
$100K+ Monthly revenue increase — driven by more successful placements and elimination of costly re-work cycles
↑ Recruiter confidence in specialist role endorsements increased significantly — AI-assessed scorecards bridge the subject-matter knowledge gap

Why It Worked

The root cause of their rejection rate wasn't effort — it was the absence of consistent, role-specific assessment at the screening stage. Recruiters were generalists being asked to assess specialist roles, and the results reflected that gap.

Levit8 AI's role-agnostic interview framework — built on recruiter-defined, CV-tailored questions — gave every candidate the same rigorous, relevant assessment regardless of the recruiter handling them. Consistency at the screening stage fixed quality at the endorsement stage.

The revenue impact followed naturally: fewer rejected candidates, fewer re-work cycles, and faster time-to-placement across all 140 monthly roles.