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AI-Native Customer Experience. End to End.

Deliver faster, more consistent customer experiences across email, chat, and voice - from first enquiry to post-sales - with AI and humans working together.

Levit8 CX helps fast growing teams resolve customer interactions at scale without adding headcount or losing the human touch.

Backed by

Trusted by Growing Teams

Levit8 CX is already managing thousands of customer conversations every month across email, chat, and voice for fast-growing platforms and service-led businesses.

Built and battle-tested in real production environments β€” not just demos.

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Why Levit8 CX

Most CX platforms help you manage conversations.

Levit8 CX helps you resolve them.

All from one unified platform.

AI handles volume and repetitive interactions

Automate routine customer queries and let AI handle the volume, freeing your team for high-value interactions.

Knowledge-powered responses ensure accuracy and consistency

Responses are powered by your knowledge base, ensuring every customer gets accurate, consistent information.

Custom workflows automate actions across internal systems

Seamlessly integrate with your existing tools and automate actions across your entire tech stack.

Humans step in seamlessly for complex or high-impact cases

When complexity requires human judgment, smooth handoffs ensure customers get the right help at the right time.

What You Get

Unified Customer Experience

Email, chat, and voice in a single platform β€” with full context preserved across channels.

AI-Led Automation

AI understands intent, drafts responses, triggers workflows, and moves conversations forward.

Knowledge-Driven Conversations

Responses powered by your FAQs, SOPs, policies, and internal knowledge β€” not canned scripts.

Human Collaboration Built-In

AI when possible. Humans when necessary. Smooth handoff with full context.

Integrations That Power Real Action

Levit8 CX connects directly with the tools your team already uses, so conversations don't live in isolation.

Communication Channels

  • β€’
    Gmail/Outlook for shared inboxes
  • β€’
    WhatsApp/Messenger and web chat for real-time conversations

Business Systems

  • β€’
    CRMs for customer context and history
  • β€’
    Internal tools & databases for pricing, orders, bookings, and status updates

CX & Support Stack

  • β€’
    Works alongside or on top of existing CX tools
  • β€’
    Can replace manual inboxes and fragmented workflows

AI can pull data, update systems, and trigger next steps β€” turning conversations into completed actions, not just replies.

Measurable Impact

Teams using Levit8 CX achieve:

5Γ—
faster response times

Respond to customer inquiries in minutes, not hours.

Higher
enquiry-to-conversion rates

Turn more inquiries into satisfied customers.

Improved
post-sales experience and retention

Keep customers happy long after the sale.

Lower
operational effort as volumes grow

Scale efficiently without proportional cost increases.

Designed to scale from hundreds to thousands of interactions per month without re-architecting your CX stack.

Built Different from Legacy CX Tools

FeatureLevit8 CXLegacy CX Platforms
AI IntegrationAI-native by designAI added later
ApproachOutcome-drivenTicket-driven
WorkflowExecutes workflowsRoutes conversations
Response SystemKnowledge-powered AIStatic macros
ChannelsUnified email, chat & voiceOften siloed
PricingUsage & outcome-based pricingSeat-based licensing

Flexible by Design

Choose the model that fits your team:

Managed AI Platform

For teams with existing CX staff who want powerful managed automation.

  • βœ“AI-powered automation
  • βœ“Knowledge base integration
  • βœ“Workflow automation
  • βœ“Multi-channel support

AI + Human

For teams that want end-to-end customer experience delivered β€” outcomes, not just tools.

  • βœ“Everything in AI Platform
  • βœ“Dedicated human support team
  • βœ“24/7 coverage
  • βœ“Guaranteed response times

Scale at your pace. Pay for impact, not licenses.

See Levit8 CX in Action

Experience how AI and humans work together to deliver faster, better customer journeys β€” from first touch to resolution.

Built For:

  • β€’Fast growing companies with high customer touch points
  • β€’SaaS & digital platforms
  • β€’Marketplaces & service businesses
  • β€’Teams where customer experience directly impacts growth and retention

If customer interactions drive your business, Levit8 CX fits.

Built for fast growing teams. Designed for scale. Proven in production.

FAQs – Customer Experience & Support at Scale

Clear answers to the most common questions from fast-growing CX and support teams.

Fast-growing teams usually scale customers faster than support capacity. Tickets pile up across email, chat, and messaging apps, context gets lost, and response quality drops. Levit8 CX helps by automating repetitive conversations, intelligently routing requests, and giving your team full customer context in one place β€” so you scale without burning out your support team.

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Transform Your Customer Experience with AI

See how Levit8 CX can help you deliver faster, more consistent customer experiences across email, chat, and voice.